Mantra88 takes the privacy of every Malaysian player seriously. This document clearly explains what data we collect, how it is used, who it is shared with — and most importantly, how we protect it with the best technology in the industry.
How Mantra88 protects and respects the privacy of every Malaysian player.
All data transmitted between your device and Mantra88's servers is protected by 256-bit SSL encryption — the same standard used by Malaysian banking institutions. Your data never travels unencrypted across the internet.
256-bit SSLMantra88 never sells, rents, or trades players' personal data to any third party for commercial purposes. Your data is used solely to deliver the Mantra88 services you use — nothing more.
Data Not SoldAs a Mantra88 player, you have the full right to access, correct, download or request deletion of your personal data at any time. Contact our customer support team and we will process your request within 14 business days.
Player RightsThe personal data and transaction records of all Mantra88 players are stored on servers protected by multi-layered access control systems, industry-grade firewalls and 24/7 security monitoring. Database access is strictly limited to authorised personnel only.
Secure ServersMantra88 uses cookies solely to enhance the user experience and analyse platform performance. You can manage your cookie preferences at any time through your browser settings. Only cookies essential to the platform's core functionality are enabled by default.
Managed CookiesMantra88 sends promotional communications only to players who have agreed to receive them. You can stop receiving marketing emails or notifications at any time with a single click in your Mantra88 account panel, or by using the unsubscribe link in any email we send.
Easy UnsubscribeMantra88 ("we", "our platform" or "Mantra88") respects the privacy of every individual who uses our platform. This Privacy Policy sets out in detail how Mantra88 collects, processes, stores, protects and — in certain circumstances — shares the personal data of our Malaysian players.
This Policy applies to all individuals who access or use any part of the mantra88.in website, including registered players, visitors without an account and any party that interacts with our platform in any capacity. By accessing the Mantra88 platform, you confirm that you have read and understood this Privacy Policy.
This Policy should be read together with the Mantra88 Terms & Conditions. In the event of any conflict between the two documents on matters relating to privacy, this Privacy Policy shall take precedence over personal data matters.
Mantra88 collects only the data necessary to operate our online casino platform safely and fairly. We do not sell your data. We protect it with best-in-class encryption technology. You have the right to access and request deletion of your data at any time. That is the essence of our privacy policy in a single paragraph.
Mantra88 collects various types of data depending on how you interact with our platform. Below is a full overview of the data we collect and its sources:
| Data Category | Example Information | Source | Required? |
|---|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Registration form | Yes |
| Contact Information | Phone number, email address, full mailing address | Registration form | Yes |
| Financial Data | Payment methods, deposit/withdrawal transaction history | Platform activity | Yes |
| Gaming Activity Data | Betting history, game preferences, session logs | Platform usage | Automatic |
| Technical Data | IP address, device type, browser version, operating system | Automatic | Automatic |
| Communication Data | Live chat logs, support emails, feedback | Support interactions | Optional |
| Cookie Data | Website preferences, login sessions, analytics | Web browser | Partial |
Mantra88 does not intentionally collect any sensitive data such as health information, religious beliefs, or political views of our players, unless it is directly relevant to a specific responsible gaming request that you yourself have made.
A note on financial data: Mantra88 does not store full credit or debit card numbers. For payment processing via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX Maybank2u/CIMB Clicks, sensitive financial data is processed directly by licensed payment providers and never passes through Mantra88's servers.
Every piece of data Mantra88 collects has a specific and legitimate purpose. We do not use your data for any purpose other than those stated below:
Mantra88 adheres to the principle of data minimisation — we only collect data that is genuinely necessary to fulfil the purposes stated above. We do not collect data in excess of what is needed, nor do we retain it longer than required.
Mantra88 does not sell players' personal data to any third party for commercial purposes. However, in the course of operating our platform, there are limited situations where data needs to be shared with trusted parties:
Mantra88 does not share your personal data with marketing agents, data brokers, insurance companies, banks, or any other commercial entity for their own purposes. All data sharing is strictly limited to what is necessary for Mantra88's operations and is subject to legally binding confidentiality agreements.
Mantra88 continuously invests in security infrastructure to protect the personal data of all our players. The following are the key technical and organisational measures we have in place:
Shared responsibility: While Mantra88 takes all reasonable steps to protect your data, account security also depends on your own actions. Always use a strong, unique password, never share it with anyone, and contact Mantra88 support immediately if you suspect any suspicious activity on your account.
Mantra88 retains players' personal data only for as long as necessary for the purposes outlined in this Privacy Policy. Below are our data retention guidelines:
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account data | For as long as the account remains active | Service operations |
| Financial transaction records | 7 years after the transaction | Audit requirements |
| Game logs | 5 years | Dispute resolution |
| Support communications | 3 years | Service references |
| KYC data (identity verification) | 5 years after account closure | Legal compliance |
| Analytical cookie data | 13 months | Performance analytics |
| Security logs | 2 years | Security audits |
Once the retention period expires, Mantra88 will securely delete or anonymise the data using methods that ensure it cannot be recovered. For accounts closed at the player's request, we will process the deletion of removable data within 30 business days, subject to the mandatory retention requirements set out in the schedule above.
Mantra88 uses cookies and similar tracking technologies to keep our platform running smoothly and to deliver a better experience for players. The following are the types of cookies used on Mantra88:
To manage your cookie preferences, you can use your web browser settings. Please note that disabling essential cookies may affect the functionality of the Mantra88 platform. Detailed instructions for managing cookies are available in your respective browser's help documentation.
As a Mantra88 player, you hold the following privacy rights, which you may exercise at any time by contacting our support team:
You have the right to request a copy of all personal data Mantra88 holds about you. We will provide this in a readable format within 14 working days.
If any of your personal data held by Mantra88 is inaccurate or out of date, you have the right to request prompt correction. You can update certain information directly from your account panel.
You have the right to request deletion of your personal data when it is no longer required for the original purpose for which it was collected, subject to Mantra88's legal retention requirements.
You may object to the processing of your data for marketing purposes at any time. Your objection will take effect immediately and you will no longer receive any promotional communications from Mantra88 thereafter.
You have the right to receive your personal data in a structured, machine-readable format (such as JSON or CSV) for transfer to another platform if needed.
In certain circumstances, you have the right to request that Mantra88 restrict the processing of your data — for example, while a dispute is under investigation or while you are verifying the accuracy of the data we hold.
To exercise any of the privacy rights above, please contact the Mantra88 support team by email at support@mantra88.in by stating the right you wish to exercise along with your account identification details. We will acknowledge receipt of your request within 3 business days and resolve it within 14 business days.
Mantra88 is an online casino platform intended solely for individuals aged 18 years and above. We do not knowingly collect any personal data from minors.
During registration, all users are required to confirm that they are 18 years of age or older. Our KYC verification process is also designed to detect and prevent registration by underage individuals. Should Mantra88 discover that personal data of an underage individual has been collected without our knowledge, we will take immediate action to delete that data and close the associated account.
To parents and guardians: If you believe your underage child has registered an account with Mantra88 or accessed our platform, please contact us immediately at support@mantra88.in and we will investigate and take appropriate action without delay.
Mantra88 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or improvements to our platform services.
When we make material changes to this Privacy Policy, we will notify Mantra88 players via:
Your continued use of the Mantra88 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes made, you may close your Mantra88 account by contacting our support team.
If you have any questions, concerns or complaints regarding this Privacy Policy or how Mantra88 handles your personal data, please reach out to us through the following channels:
For Mantra88, privacy is more than a legal document — it is a core part of who we are as a platform. We understand that Malaysian players who entrust us with their personal information and hard-earned money deserve more than written assurances. They deserve real action, robust systems and the transparency that proves our commitment.
This is why Mantra88 consistently invests in security and privacy infrastructure that goes beyond the industry's minimum requirements. 256-bit SSL encryption is not something we use as a marketing tool — it is the technical foundation that protects every piece of data moving through our platform at any given moment. From the name you enter when you register, to the Touch 'n Go eWallet account number you use for deposits, to your latest slots win records — everything travels through fully encrypted channels.
We also recognise that trust is built gradually through consistency, not through grand promises. That is why Mantra88 has never wavered from our core principle: player data is not for sale. There are no exceptions to this. No matter how attractive an offer from a third-party marketing company may be — our answer remains the same.
For Malaysian players who use Touch 'n Go eWallet, GrabPay, DuitNow or any other local payment method for deposits and withdrawals at Mantra88, we want to make clear that your digital wallet account information is processed directly by the relevant payment provider — Mantra88 does not store your digital wallet account number or credentials in our systems. This is an extra layer of protection we have put in place to ensure your most sensitive financial data is never at risk, even in the most extreme scenarios.
We also want to remind Mantra88 players of the importance of personal security in today's digital landscape. Mantra88 will never contact you by phone, WhatsApp or Telegram to ask for your password, OTP code or account details. If you receive any communication claiming to be from Mantra88 that requests such sensitive information, it is a fraudulent attempt and you should report it to our support team immediately.